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Privacy policy

Effective .

The short version

Smart Home Life has no accounts, no sign-in and no advertising identifier, and the app contains no third-party analytics, crash reporting or ad software. As our App Store privacy label says, the app sends two things that are used for analytics: Apple's install attribution token, to count installs from Apple Search Ads, and the device reports you can turn on with Share device fingerprints. The label also lists purchase history, used for analytics, because Apple sends a record of each purchase to RevenueCat for us; that record never comes from the app. Most of what the app knows about your home stays on your device, and most of your connections and your settings sync through your own iCloud Keychain. Some things do reach our server: each device's make and model, for product photos; your location rounded to about 1 km for air quality; Apple's install attribution token; Live Activity tokens; your email if you sign up in the app, which goes on to our email service; and, if you use them, Guest Access passes, a copy of your Philips Hue sign-in while Hue guest control is on, your phone's notification address once you turn Hue guest control on, and your Tesla token. Door codes and the Hue sign-in are stored on our server encrypted, with the key kept outside the database. If you connected SmartThings before version 4.0, our server may also hold SmartThings data until that connection ends in December 2026; see SmartThings. Purchases go through Apple, and no receipt is sent to our server. Apple sends a record of each purchase, trial and refund to RevenueCat, a company that counts sales for us, and that record never comes from the app. We do not sell your information. If you connect Google Home, Google's own software kit, which is closed, may send Google its own usage information. This website counts page visits with Umami, which uses no cookies, and every request to our server leaves ordinary hosting logs. Each section below lists what is collected, why, where it goes, how long it is kept and how to turn it off.

On this page
  1. On your device
  2. iCloud Keychain sync
  3. Guest Access
  4. Google Home
  5. SmartThings (ending)
  6. Notifications and Live Activities
  7. Device lookups and product images
  8. Diagnostics and device reports
  9. Install attribution
  10. Purchase records (RevenueCat)
  11. Weather, air quality and location
  12. Energy and utility logins
  13. Vehicles
  14. Apple Intelligence
  15. Email list signup
  16. Website analytics (Umami)
  17. Website hosting logs
  18. Guest pass web page
  19. Who we share with
  20. EU, UK and Switzerland
  21. Children
  22. Your choices and deletion
  23. Changes
  24. Contact

On your device

Most of what the app reads about your home stays on your device. A device's make and model are the exception: they go to our server for product photos (see device lookups). The names of your Apple Home accessories never leave your device.

What
Home, room and device names, device types, status, firmware, lock and garage state and scenes from Apple Home, Google Home, Philips Hue and Thread. Network scan results: hostnames, IP and MAC addresses, Bonjour and SSDP names and Bluetooth LE adverts. Thread mesh layout, room scans, Pair Vault codes and photos, camera snapshots while you view them, and what is playing in Apple Music. There is no Smart Home Life account, and the app does not use the advertising identifier or ask to track you.
Why
To show and control your devices, run Home Watch alerts and the departure check, and draw the mesh and network views.
Where it goes
It stays in the app's storage on your device, which the app's widgets also read. Widgets make no network calls. Apple Home and Philips Hue control is local, and Sonos, Chromecast and the Tesla Wall Connector are reached over your local network. To find a Wall Connector, the app checks every address on your home network. To name a Matter device's maker, the app sends only its vendor and product numbers to the Connectivity Standards Alliance's public ledger. Apple Music requests go to Apple only. The camera reads pairing codes and scans rooms, and the app does not keep the camera frames. Writing a scene to an NFC tag puts a link to that scene on the tag. Purchases go through Apple, and no receipt is sent to our server. Apple sends a record of each purchase, trial and refund to RevenueCat, a company that counts sales for us, and that record never comes from the app (see purchase records). Face ID only tells the app yes or no, on your device. The other things that leave your device are listed in the sections below.
How long
Until the next scan or refresh replaces it, or until you disconnect a service. Deleting the app removes what it keeps in its own storage on that device, but not what it saved in your Keychain (see your choices and deletion). Room scans and Pair Vault photos are included in your iCloud or computer backup of the device, so they also stay in those backups until the backups are replaced.
How to turn it off
Turn off Home, Local Network, Bluetooth or Camera access for the app in iOS Settings, or disconnect a service in the app.

iCloud Keychain sync

Most of your connections, and your settings, sync through your own iCloud Keychain, so you connect them once for every iPhone, iPad and iPhone Duo you own. Google Home, Sonos, Tesla and the Tesla Wall Connector are the exceptions: you connect them on each device.

What
Always synced: your Guest Access home key, your Philips Hue bridge key and address, your Hue Sync Box list, your Flo by Moen email, password and token, your SmartHub utility email and password, and about 90 settings, including your home's latitude and longitude, Away Mode, Face ID for locks, favorites and your energy plan. Synced only if you turn it on: Pair Vault codes. Never synced: your Tesla connection secret, your guest pass list, your purchases, your Share device fingerprints choice and your tile sizes.
Why
So you do not have to sign in to each service again on each device.
Where it goes
Apple's iCloud Keychain, which Apple encrypts end to end. It does not go to our server.
How long
A connection stays until you disconnect the service in the app, which deletes the synced copy. Your settings, including your home's location, have no delete in the app today, so they stay in your iCloud Keychain even after you delete the app from every device. Deleting the app does not remove synced connections either. Turning off Pair Vault sync stops new syncing but leaves copies already in iCloud Keychain.
How to turn it off
There is no switch in the app for connections and settings. Turning off iCloud Keychain in iOS Settings stops it. Pair Vault sync has its own switch in the app.

Guest Access

A Guest Access pass is stored on our server so it works from a web link. With Hue guest control on, the server also keeps a copy of your Philips Hue sign-in, stored encrypted.

What
Guest Access needs no account. The first time you use Guest Access or Hue guest control, the app makes a random key and our server gives your home a random ID. Our server keeps that ID, a coded form (SHA-256) of the key, when the home was created and last used, and, encrypted, the notification address of any of your phones that sent one. For each pass: the guest's name, the start and end times, how the guest gets in, a door code if you typed one for "A code you set yourself", your note to the guest (up to 2,000 characters), the shared Philips Hue lights and plugs with their names and rooms, your home's time zone, the link token, and a visit log of up to 200 entries (time, what was viewed or run, and anything refused). Scenes are never shared, and a guest cannot unlock a door or open a garage door from the pass page. The visit log does not include the guest's IP address. When a guest asks for a pass, their name and message are stored too. Hue guest control: when you turn it on, you sign in to your Hue account on Philips Hue's page, and our server receives and keeps that sign-in, the bridge's ID and name, and the list of its lights and plugs. The app never sees the Hue sign-in. The door code and the Hue sign-in are encrypted. The guest's name, your note and a guest's message are stored as typed.
Why
So a time-boxed pass works from a web link, and so the server can switch the lights and plugs you shared when your guest taps a button, even when the app is closed.
Where it goes
Our server at smarthomelifellc.com, hosted by Hostinger. The key that opens the encrypted values is kept in a file outside the database, and the server decrypts a code or sign-in only when it acts for you. A guest's commands go from our server to Philips Hue's servers (Signify), which pass them to your bridge. When you connect, the one-time sign-in code Philips Hue sends back passes through our server in the web address, so it leaves a line in the hosting logs. The list of passes on your phone is kept in this device's Keychain only and does not sync.
How long
A pass is deleted 90 days after it ends. A guest's request is deleted after 30 days. The Hue sign-in stays until you turn Hue guest control off in the app, which deletes it, or until you ask us to delete it; deleting the app does not remove it. A home with no running pass that has not been used for 180 days is deleted with everything kept under it.
How to turn it off
Delete a pass in the app to remove it from our server; the app asks for Face ID first. Guest Access cannot work without the server copy. Turn off Hue guest control under Settings, Integrations, Philips Hue to delete our copy of your Hue sign-in; turning it off never needs a purchase. To fully revoke access, also remove Smart Home Life from your Hue account at account.meethue.com/apps.

Google Home

Your Google Home data goes between your device and Google.

What
Sign-in is handled by Google's own software, then your homes, rooms, device names, types, makers, models and online status.
Why
To show those devices.
Where it goes
Google Home goes through Google's software kit, which is closed, so we cannot see everything it sends to Google. Smart Home Life's use of information received from Google Home APIs follows the Google API Services User Data Policy, including its Limited Use requirements. Make and model, and nothing else about the device, also go to our server for product photos, as described under device lookups.
How long
On your device, until you disconnect.
How to turn it off
Disconnect Google Home in the app. You can also revoke access in your Google account.

SmartThings, if you connected it before version 4.0

Version 4.0 does not offer a SmartThings connection and takes no new SmartThings sign-ins. This section applies only if you connected SmartThings in an earlier version, and only until that connection ends.

What
On your device and in your iCloud Keychain: SmartThings sign-in tokens with permission to read and control your devices, hubs, locations, scenes and rules, then your devices, rooms, status and scenes. On our server, once you use Guest Access with SmartThings connected: your SmartThings access token, until you disconnect SmartThings. For a pass on a SmartThings lock, also the pass's door code, keypad slot and lock IDs, and, while a guest door code is on one of your locks, your SmartThings sign-in (refresh) token and your phone's notification address, used only for alerts about removing a guest code and, if you also use Guest Access with Philips Hue, for alerts when Hue guest control stops. The door code and the tokens are encrypted. If you turned off Appliance Alerts, your phone's notification address is on a list of phones our server does not send appliance alerts to. If you turned on Live Activities for a SmartThings washer, dryer or dishwasher, our server also keeps a coded form of a random ID for your phone, your SmartThings location and app IDs, the appliances you turned on, your phone's Live Activity tokens and the current state of each appliance's cycle. The tokens and the appliance list are encrypted.
Why
To show and control those devices until the connection ends, and to take guest door codes off your locks.
Where it goes
Your device talks to SmartThings directly. Our server takes part in renewing the sign-in. If you use guest door codes on a SmartThings lock or Live Activities for a SmartThings washer, dryer or dishwasher, our server keeps your SmartThings sign-in (refresh) token, encrypted, as one stored copy for your home, for as long as either feature needs it. Guest Access commands go from our server to SmartThings, and an alert about removing a guest code goes through Apple's push service. The app also checks SmartThings' public status page, and device lookups for SmartThings devices send make and model only.
How long
SmartThings ends in the app on December 14, 2026 at 15:00 UTC. At that point the app removes any guest door codes it put on your SmartThings locks, deletes your SmartThings sign-in from your devices and your iCloud Keychain, and asks our server to delete its copy. Our server's SmartThings connection is switched off on December 16, 2026, and anything SmartThings left on our server is deleted then. Passes follow the Guest Access periods above.
How to turn it off
Disconnect SmartThings in the app at any time: it first takes any guest codes off your locks, then deletes the tokens and notification address our server holds for your home. If a code cannot be removed, the app tells you, and you can disconnect anyway and clear the code at the lock. You can also revoke the app at account.smartthings.com, which stops the stored tokens from working. Turning Appliance Alerts back on removes your notification address from the off list. Once disconnected, you cannot sign in again in this version. The support page has the plain summary.

Notifications and Live Activities

When you start a Live Activity, its update token goes to our server so it can keep updating while the app is closed.

What
For a Tesla charging Live Activity: Apple's update token, your car's VIN, and a coded form (SHA-256) of your app's Tesla connection secret. When you turn on Hue guest control, the app also gets your phone's notification address from Apple, even if you do not allow notifications, and sends it to our server so it can tell you if Hue guest control stops or a guest asks for a pass. Our server keeps it with your Guest Access home, as described under Guest Access. Once the app has that address, it also sends it to two older lists on our server: the appliance alert list keeps it only if you turned Appliance Alerts off, and the plug-in reminder list does not keep it. If you connected SmartThings before version 4.0, more is listed under SmartThings.
Why
To update a Live Activity on your Lock Screen while the app is closed, and to tell you if Hue guest control stops or a guest asks for a pass.
Where it goes
Our server, which sends Tesla charging updates through Apple's push service.
How long
Our server keeps a token for as long as it keeps sending updates to it. For a Tesla, that means as long as your car is plugged in or charging, which can be days (see vehicles). A token is dropped when charging ends, when Apple reports the token no longer works, or when you disconnect Tesla. A token that gets no updates, such as the token for a sleeping car, is dropped after 24 hours, but only when another Live Activity of the same kind is registered, so it can stay longer.
How to turn it off
Do not start a Live Activity, or turn off Live Activities for the app in iOS Settings. The app's switches are under Settings, Live Activities.

Device lookups and product images

To show a product photo, the app sends each device's make and model to our server, for every user, without asking first. That is all it sends.

What
The maker and model of each Apple Home accessory, each device found in a network scan and each device read from Google Home, with the kind of lookup it is (for example Apple Home or Google Home). No device name, no hostname and no install ID, and the app never reports back which devices you have or which ones we had no photo for. To show whether services are up, the app also contacts Apple, Google Home, Sonos, tado, Alexa, Philips Hue, Lutron, IKEA, Shelly, Meross and Aqara, and the websites of ten US internet providers (Xfinity, AT&T, Verizon, Spectrum, Cox, T-Mobile, Frontier, Optimum, Google Fiber and Quantum Fiber). Each one sees your IP address and nothing about your home. The app runs a speed test against speed.cloudflare.com when you start one.
Why
To find a photo of the product.
Where it goes
Our server. It matches the make and model against our own list of product photos, which we fill in from makes and models using the Brave Search API. The app then loads the photo straight from whatever store or image site it is on, so that site sees your IP address. Our server does not store or count lookups, for any kind of device. Status and speed test requests go to those companies.
How long
The app keeps lookup results for up to 48 hours. Our server does not keep a record of which devices you looked up. Like every request, a lookup leaves a hosting log line with your IP address and the time, but not the make or model. Status, photo and speed test sites keep what their own policies say.
How to turn it off
There is no switch. Not scanning your network and not connecting Google Home avoids those lookups, and turning off Home access for the app in iOS Settings stops Apple Home lookups.

Diagnostics and device reports

The app has no third-party crash reporter or analytics software. It does count installs from Apple Search Ads, as described in that section, and its one device report is off unless you turn it on.

What
Share device fingerprints, off by default: up to 150 reports at a time, each with a coded fingerprint (SHA-256 of service type, hostname and model), the service type, the maker, the device name the app shows in plain text, a category, a confidence score, the app version and the iOS version. A device the app matched to one of your Apple Home accessories is never reported, and neither is a name that looks personal, such as a possessive name or one with iPhone, iPad, MacBook, iMac, Mac mini, Mac Studio, Mac Pro, Apple Watch or AirPods in it. MAC-style endings are cut from names. If you tap Report a bug, the app opens an email in your own Mail app with a diagnostics file attached: your device model and identifier, iOS and app version, language and region, free storage, notification and Apple Home permission states, whether you finished the welcome screens, how many Apple Home homes, rooms and devices you have (not their names), when you last scanned your network and how many devices it found, whether Home Watch is on, how many devices it watches, when it last checked, how many events it has logged and its quiet hours, how many Pair Vault entries you have, what you have unlocked, whether Share device fingerprints is on, and whether the app's product list loaded. If Mail is not set up, the email has no attachment. If you suggest a missing device, we get the name you typed and your app version. The app does not use crash reporting software; Apple shares crash reports with us only if you allow Share with App Developers in iOS.
Why
To improve how the app recognizes devices, and to help with your support question.
Where it goes
Fingerprint reports are sent to our server. It drops the device name and any report about an Apple Home device, and keeps the coded fingerprint, the service type, the maker, the category, the confidence score, the app and iOS versions, and when the report arrived. Each upload also leaves a line in the hosting logs described below. Support email goes to anthonyharmond@smarthomelifellc.com only if you tap Send, and you can read and edit it first. Device suggestions are saved on our server.
How long
Device suggestions have no automatic deletion; they stay until we delete them. Support emails stay in our mailbox until we delete them. Our server keeps fingerprint reports for up to 180 days and never more than the newest 2,000; older ones are removed the next time any report arrives. They carry no install ID, so we may not be able to find one person's reports to delete them.
How to turn it off
Leave Share device fingerprints off, or choose Not Now at the first prompt. You can switch it in Settings, Data and backup, or in Settings, Data and privacy. It is a choice for each device and does not sync to your other devices. Turn off Share with App Developers in iOS Settings.

Install attribution

The app sends Apple's install attribution token to our server so we can count which Apple Search Ads campaign led to an install.

What
The attribution token Apple's AdServices framework gives the app. It is not the advertising identifier.
Why
To count installs from Apple Search Ads.
Where it goes
Our server, which sends the token to Apple to look up the campaign and does not keep the token. From Apple's answer it keeps whether the install came from an ad and, if it did, our Apple Ads account, campaign, ad group, keyword and ad IDs, the country or region, the tap date, the conversion and claim types, and when the answer arrived. Each upload also leaves a line in the hosting logs described below. If our server does not confirm that it arrived, the app sends a new token the next time it opens.
How long
Apple's answers are kept for up to 180 days and never more than the newest 1,000; older ones are removed the next time an answer arrives. The hosting log lines last as long as Hostinger keeps the hosting logs.
How to turn it off
There is no switch in the app. Apple's Personalized Ads setting controls what Apple puts in the token.

Purchase records (RevenueCat)

Apple sends a record of each purchase, trial and refund to RevenueCat, a company that counts sales for us. The record comes from Apple's servers, never from the app.

What
Apple sends a signed notice when someone buys Pro or starts the free trial, when someone asks Apple for a refund, when Apple refunds a purchase, declines a refund or reverses one, and when someone gets or loses Pro through Family Sharing. Each of these notices holds the product, its price and currency, the country or region of the App Store it was bought in, and when it was bought. A refund notice also says when and why Apple refunded it, and a refund request can carry the reason the buyer gave. These notices also hold Apple's transaction IDs, whether the item was bought or shared through Family Sharing, whether it came from Apple's live or test system, and the app's own ID and version. They also hold an ID that Apple gives each Apple Account that downloads the app. That ID stays the same on every device and if the app is downloaded again. Apple can also send a notice when a parent or guardian withdraws consent for a child to use the app. That one holds no purchase, only details of the app download, such as that ID and when the app was first downloaded. No notice carries a name or email address. The app gives Apple no ID of ours to attach, so RevenueCat files each purchase under an anonymous ID it creates.
Why
To show us charts of sales and refunds.
Where it goes
From Apple's servers to RevenueCat. The app sends nothing to RevenueCat, and none of it reaches our server. RevenueCat also uses a key we give it to check purchases with Apple and get accurate country, currency and price details. RevenueCat says it stores this data in data centers in the United States.
How long
RevenueCat's data processing terms say it keeps these records until our agreement with it ends, and its backups may keep them for longer. To have yours deleted sooner, email us the order ID of each purchase, from Apple's emailed receipt or your App Store purchase history, and we will delete your records in RevenueCat. RevenueCat says deleting a customer clears out all of their data.
How to turn it off
There is no switch in the app, because the records come from Apple, not the app. We can stop them for everyone by changing the address Apple sends them to in App Store Connect.

Weather, air quality and location

Your location goes to Apple for weather and, rounded to about 1 km, to our server for outdoor air quality.

What
Your approximate location for weather. Your latitude and longitude rounded to 2 decimal places (about 1 km) for outdoor air quality. Your home's location and a 150 m area around it for the departure check, Away Mode and presence. If you use Apple Home energy, the grid signal for your home.
Why
To show weather and air quality, and to notice when you leave or come home.
Where it goes
Weather goes to Apple WeatherKit and the grid signal to Apple EnergyKit; neither reaches us. Air quality coordinates go to our server in the web address of the request, and our server asks the EPA's AirNow service for that point. The home area check runs on your device, and your home's location syncs through your iCloud Keychain. Vehicle maps are drawn by Apple Maps, so Apple receives the map area.
How long
Our server keeps each air quality answer for 1 hour, filed under a hash (MD5) of the rounded coordinates. Because the coordinates are in the request address, they are also in the hosting logs with your IP address, for as long as those logs last. The app keeps air quality for 30 minutes. Your home's location stays in your iCloud Keychain as described in iCloud Keychain sync.
How to turn it off
Deny location access in iOS Settings, which stops weather and air quality. The departure check and Away Mode have their own switches in Settings.

Energy and utility logins

Utility and Flo by Moen logins go from your device straight to those companies, never to us, and they sync through your iCloud Keychain.

What
For SmartHub co-op utilities: your email, password, account and service location numbers, hourly usage and billing history. For Flo by Moen: your email, password and token. Your rate plan is a setting that syncs through your iCloud Keychain.
Why
To show your energy and water use.
Where it goes
Your device talks directly to your co-op's SmartHub site and to Flo by Moen. The logins sync through your iCloud Keychain, so they are not kept on one device only.
How long
Until you disconnect, which also removes the synced copies. Deleting the app without disconnecting leaves them in your Keychain.
How to turn it off
Disconnect the service in the app.

Vehicles

If you connect a Tesla, our server stores your Tesla token and passes your car's data, including its location, to the app.

What
Your Tesla sign-in token with permission to read vehicle data and location, then your vehicle ID, VIN, battery, charging state, odometer, configuration and location.
Why
To show your car's charge and location, and to update a charging Live Activity.
Where it goes
You sign in at Tesla, and the one-time sign-in code passes through our server in the web address, so it appears in the hosting logs. Our server stores the token encrypted, and the key that opens it is kept in a file outside the database, so a copy of the database alone would not reveal it. Our server asks Tesla for your car's data each time the app refreshes. Once you start a charging Live Activity, our server also checks your car every 10 minutes for as long as it is plugged in or charging, which can be days while it sits plugged in at home. It stops when the car is unplugged, when Apple reports the Live Activity token no longer works, or when you disconnect Tesla.
How long
The token stays until you disconnect or revoke it at Tesla. Deleting the app does not remove it from our server. Car data on our server is set to expire after 4 minutes, and the VIN after 1 hour; the VIN is also kept with each charging Live Activity token, as described above.
How to turn it off
Disconnect Tesla in the app, which deletes the token and Live Activity tokens from our server. You can also revoke access in your Tesla account.

Apple Intelligence

Ask Your Home, recaps, suggestions and energy tips run on Apple's on-device model, and no AI service receives your data.

What
The home details each feature needs, such as device names and states.
Why
To answer questions and write summaries and suggestions.
Where it goes
Apple's Foundation Models on your device, on iOS 26 and supported devices. The app contacts no AI provider.
How long
On your device only, with the rest of the app's data, until you delete the app.
How to turn it off
In the app's Settings, under Apple Intelligence, for all features or one at a time. Your choice syncs to your other devices.

Email list signup

If you type your email into Stay in the loop in the app's Settings, our server passes it to our email service, Hostinger Reach.

What
The email address you typed, marked as coming from the iOS app. This website no longer has a signup form. Addresses and order numbers that people gave to the forms on our earlier website, such as its unlock offers and its store, may still be kept on our server.
Why
To email you about the app.
Where it goes
Our server on Hostinger sends it to Hostinger Reach, which holds our email list. Our server does not keep its own copy of signups from the app.
How long
In Hostinger Reach, until you ask us to remove it. There is no automatic deletion.
How to turn it off
Do not sign up, or email us to be removed from Hostinger Reach and our server.

Website analytics (Umami)

This website counts page visits with Umami, which uses no cookies and does not follow you to other sites.

What
The page address, including anything after a question mark in it, the referring page, your browser, operating system, device type, screen size, language, and an approximate location worked out from the request. Umami sets no cookies, stores nothing in your browser and uses no identifier that follows you across sites. We send no custom events; adding one would need an update to this page first. Umami uses your IP address briefly to work out location and does not store it with the visit, though Umami and its providers may keep IP addresses in their own operating and security logs. Separately, the site remembers your light or dark choice in your browser's local storage; that choice never leaves your browser.
Why
To count visits to each page.
Where it goes
Umami Cloud (cloud.umami.is), website ID d67a8e4c-bf5f-4705-8390-d63e705b6608. Umami Cloud stores this site's data in its US region. The guest pass pages do not load Umami.
How long
Umami Cloud keeps visit data for 6 months on the free plan this site uses, and its backups may hold deleted data for longer.
How to turn it off
The script is loaded with Do Not Track support on, so if your browser sends Do Not Track, no visit is recorded. Content blockers also stop it. The site works the same either way. There is no consent banner because there are no cookies to consent to.

Website hosting logs

Every visit to this website and every request the app makes to our server leaves ordinary server log lines at Hostinger.

What
Your IP address, the time, the requested address including anything after a question mark, and your browser or app's user agent. That means the rounded air quality coordinates, guest pass link tokens, and the one-time sign-in codes Tesla and Philips Hue send back when you connect appear in these logs.
Why
To run and secure the server.
Where it goes
Hostinger keeps these logs on our hosting account. We can see them, but we do not set how long Hostinger keeps them.
How long
Hostinger does not publish a fixed period for these logs, and says some log records may remain, separated from personal identifiers, after an account closes.
How to turn it off
You cannot turn these off while using this website or the parts of the app that reach our server.

Guest pass web page

If someone sends you a Guest Access link, your browser talks to our server while the page is open.

What
The link token in the address, your IP address and user agent, regular checks for the pass's current state, each tap with the light or plug and the setting, and, if you ask for a pass, the name and message you type. The page has no analytics and sets no cookies. If you have the app, it keeps up to 10 pass links you received on your phone.
Why
To show the pass and run what the owner shared with you.
Where it goes
Our server, and from there to Philips Hue. What you do is added to the pass's visit log, without your IP address. The page loads Apple's App Store badge image from Apple's server, so Apple sees your IP address.
How long
The pass and its visit log are deleted 90 days after it ends, and a request after 30 days. To limit abuse, the server keeps a hash (MD5) of your IP address, which can be reversed, set to expire after 1 hour or 1 day. The hosting logs last as long as Hostinger keeps them.
How to turn it off
Do not open the link. The person who sent it can deny a request or delete the pass. You can also email us to ask what we hold about you or to have it deleted.

Who we share with

We do not sell your personal information, we do not share it for cross-context behavioral advertising, and neither the app nor this website shows ads.

Your information goes only to the companies named in the sections above, for the reasons given there: Hostinger (our server, website hosting and our email list in Hostinger Reach), Umami (website visit counts), RevenueCat (purchase and refund counts), Brave Search (product photo searches), the EPA's AirNow service (air quality), Apple (weather, maps, Live Activities, purchases and iCloud Keychain), Cloudflare (speed tests), the Connectivity Standards Alliance (Matter maker names), the companies whose status the app checks (listed under device lookups) and the sites that host product photos, plus Google, Philips Hue (Signify), Tesla, Flo by Moen and your utility co-op when you connect them, and SmartThings until December 2026 if you connected it before version 4.0. Hostinger, Umami, RevenueCat and Brave Search work for us. They may use your information only to provide their service to us, and we choose them to protect it at least as well as this policy does. The other companies get only what the app or our server must send them to do what you asked, and they handle it under their own privacy policies.

We may also disclose information when the law requires it, such as in response to a valid court order, or to a buyer if Smart Home Life LLC or the app is sold, in which case this policy continues to apply to what we hold.

If you are in the EU, UK or Switzerland

Smart Home Life LLC, a Georgia company in the United States, is responsible for the information described in this policy. You can reach us at anthonyharmond@smarthomelifellc.com.

We are in the United States and handle your information from there. Our server is hosted by Hostinger, and Hostinger and the other companies named in this policy may process your information in the United States or in other countries.

Why we are allowed to use your information:

  • To provide what you ask for, such as Guest Access, Hue guest control, your Tesla connection, product photos, air quality, Live Activities and replies to your emails, because you asked for it.
  • To run and secure our server and this website, count website visits, count installs from Apple Search Ads and count purchases and refunds, because these are our legitimate interests.
  • To receive Share device fingerprints reports and to email you after you join our email list, because you chose to. You can change your mind at any time: turn off Share device fingerprints in Settings, or email us to leave the list.
  • To meet a legal duty, such as answering a valid court order.

You can ask us for a copy of your information, to correct or delete it, to limit how we use it, or to send it to you in a form you can reuse. You can object to the uses that rest on our legitimate interests, and you can complain to the data protection authority where you live or work. How long we keep each kind of information is in its section above, and your choices and deletion says how to ask. Where your law sets a higher age than 13 for agreeing to this on your own, such as 16, you need a parent's or guardian's permission to use the app.

Children

Smart Home Life is for people 13 and older. It is not meant for children under 13, and we do not knowingly collect information from them. The app does not ask your age. If you think a child under 13 has sent us information, such as an email address or a guest request, email us and we will delete it.

Your choices and deletion

In the app you can delete a guest pass, which removes it from our server; turn off Hue guest control, which deletes our copy of your Hue sign-in; and disconnect Tesla, which removes its token and Live Activity tokens from our server. Disconnecting any service removes it from your device and its copies from your iCloud Keychain.

Deleting the app removes what it keeps in its own storage on that device. It does not remove what the app saved in your Keychain: your connections, your settings including your home's location, Pair Vault codes, your guest pass list and your Tesla connection secret stay on the device, and the synced ones stay in your iCloud Keychain. Your settings have no delete in the app today. Deleting the app also does not remove your Tesla token, your guest passes or your Hue guest control sign-in from our server. Disconnect or turn off each one first, or email us. If you connected SmartThings before version 4.0, see SmartThings.

The app has no button that deletes everything on our server. To remove a guest request, your email address or anything else, email us with what you want removed and something that identifies it, such as the pass link, your email address or, for a purchase record, its order ID. You can also ask for a copy of what we hold or ask us to correct it. Guests can ask too. We answer every request within 30 days. Device lookups leave only the line described under hosting logs.

If your browser sends Do Not Track, Umami records nothing, though Hostinger's logs are still written. No company collects information about your activity across other websites or apps through this website or through our own code in the app. Google's software kit in the app is closed, as described under Google Home, so we cannot speak for everything it sends to Google.

Changes

When the app or this website changes how it handles data, we will update this page first and change the date at the top. If a change is significant, we will also say so in the app before it takes effect, and we will not use information we already hold in a significantly different way without asking you first. We will not add website analytics events without updating this page first.

Contact

Questions and deletion requests go to Smart Home Life LLC, a Georgia company, at anthonyharmond@smarthomelifellc.com. You do not need an account.